Century 21 Real Estate LLC #1 in Customer Satisfaction!

Keeping the customer informed and comfortable with the home buying and selling process is of the utmost importance.  The August 2014 J.D. Power Home Buyer and Home Seller Satisfaction Study shows that Century 21 Real Estate Agents gets the highest marks from it’s customers in all 4 home buyer/seller segments beating Re/Max, Coldwell Banker, Weichert, all other real estate firms and franchises.  The four segments that Century 21 came out on top of all competitors are on the buy side; First Time Home Buyers & repeat Home Buyers and one the seller side; First Time Homes Sellers and Repeat Home Sellers.

The bottom line is that our customer are the most satisfied with the way they were treated and with the overall results of their home buying and selling experience.  This is a very prestigious award and every Century 21 agent should be proud of this recognition as being part of the best real estate organization in the world.

We believe that the results confirm that Century 21 agents to be the most well trained and knowledgeable real estate agents in the industry.  Without these two key ingredients it would be impossible to have such an outstanding customer satisfaction rating.  Real estate is a business that is constantly changing. Century 21 agent have the resources available to them to ensure that they are up to date with the latest information and technology required to do business in the digitally world.  I can expect a Century 21 agent to be up to on all facets of the real estate transaction including what homes are available, financing, evaluation and managing the transaction from beginning to successful closing.

Real estate agents need to be enthusiastic and devoted to achieving their customer goals.  Century 21 agents continue to show that they are at the top of their profession at fulfilling the home buyer and home sellers expectations. This award is proof the hard work and commitment is what it takes to successfully fulfill those expectations.

Century 21 has hundreds of tools, classes and workshop on the 21online.com web. These resources are available to all Century 21 real estate agents . These real estate tools are what allow are agents to be ahead of the competition.